I got a phone call requesting interpretation from an Arab couple. It was past midnight and they were at a hospital. The wife said that the “speed that ringer drops seems to be too slow and she was worried that something was wrong. I interpreted what she said to the nurse who was next to them and asked her to recheck if the IV flowing normally. After checking the nurse said that everything is alright so the wife didn’t need to worry about it. I interpreted it back to the wife and tried to comfort her. I was rewarded with her saying thank you for understanding her worries and helping her, and felt worth my time working as a bbb interpreter.

I got a phone call when I was getting off work. She was a European who spoke English. She had a urinary disease so she visited a nearby urologist, and had just been prescribed some medicine. However, she was allergic to certain kind of antibiotics in the medicine, so her symptoms actually got worse than before she took the pills. So she visited the urologist again to change the medicine she's prescribed. b The doctor and the nurse were not understanding the situation at all. I interpreted what she said to the doctor and the nurse, and the doctor said that she can only prescribe that kind of pills, so the patient has to visit a bigger hospital in the region with the diagnosis she wrote. When I interpreted what the doctor said, she sounded to be a bit disappointed, but she appreciated me a lot anyway, so I could finish the call with a good grace.